So after 22km of limping with my poles, I checked in using an automatic check-in machine that gives you a key card. I got up to the room and there were over 100 dead wasps in there! I messaged them on Booking.com and around 20 minutes later a confused and apologetic reception worker appeared and offered to swap my room. I didn’t realise there was a reception on the first floor. I just used their machine and took the lift to the 4th floor. I now have a room on the 1st floor.
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